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Epicurus.com - Cell Fusion Dual Hs

Cell Fusion Dual Hs
List Price: $172.99
Our Price: $137.26
Your Save: $ 35.73 ( 21% )
Availability: Usually ships in 24 hours
Manufacturer: Thomson
Average Customer Rating: Average rating of 2.5/5Average rating of 2.5/5Average rating of 2.5/5Average rating of 2.5/5Average rating of 2.5/5

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Batteries Included: 0
Binding: Electronics
Brand: Thomson
EAN: 0044319608700
Feature: Pair up to 2 Bluetooth cell phones, 3-way call conferencing - land-line and cell phone compatible , 40 name/number caller ID (activation required), 200 name/number phonebook memory , Digital answering machine with up to 20-minute recording and 3 mailboxes , Base and handset features speakerphone , 20 ring tones (10 polyphonic) with 5 volume levels , Dual keypad, room monitor and push-to-talk inter
Is Autographed: 0
Is Memorabilia: 0
Label: Thomson
Manufacturer: Thomson
Model: 28128EE2
Number Of Items: 1
Publisher: Thomson
Studio: Thomson
Warranty: 1 year warranty

Features
Pair up to 2 Bluetooth cell phones, 3-way call conferencing - land-line and cell phone compatible , 40 name/number caller ID (activation required), 200 name/number phonebook memory , Digital answering machine with up to 20-minute recording and 3 mailboxes , Base and handset features speakerphone , 20 ring tones (10 polyphonic) with 5 volume levels , Dual keypad, room monitor and push-to-talk inter

Accessories
3-Year Extended Service Plan - Covers Electronic Items $0-$200 - Repair
Intellitouch OHP6000 Digital Player/Recorder for PBX and Key Phone Systems

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Editorial Reviews:

For over 100 years, what has remained constant is GE's dedication to change and progress. And that's what will keep the company growing over the next 100 years. From jet engines to power generation, from financial services to plastics, from television to medical imaging, GE people worldwide are dedicated to turning good ideas into products and services that make the world a better place.PRODUCT FEATURES:Dect 6.0 technology;Call waiting caller ID;Digital answering system;Handset speakerphone;Expandable up to 7 handsets;Melody ringtones;Do not disturb;Interference free;BlueTooth technology;Pairs 2 cell phones;Download: phonebook, calendar, ringtones.


Spotlight customer reviews:

Customer Rating: Average rating of 3/5Average rating of 3/5Average rating of 3/5Average rating of 3/5Average rating of 3/5
Summary: Stay away from GE and Thompson
Comment: I bought the phone for the DECT 6.0 aspect, AND the fact that a 'cordless' headset was available and just coming out for this model of phone. It was to be similar to a Bluetooth headset, like for cell phones.

After almost a year of waiting on back order, they just told me the cordless headset has been discontinued. Now I'm stuck with a so-so phone that cost me near $100, and no cordless headset.

Stay away from GE phone products. There are much better out there, such as V-Tech.

Customer Rating: Average rating of 1/5Average rating of 1/5Average rating of 1/5Average rating of 1/5Average rating of 1/5
Summary: Works great - when it works at all
Comment: If you like repeatedly having callers unable to hear your voice, this is the phone for you. I bought this phone and it consistently drops your voice on both outgoing and incoming calls. This can be fixed, sometimes, by unplugging the phone for several minutes and plugging it back in (after losing all of your settings, etc., etc.). I returned it to GE, they sent me a new one (after FOUR months), and the new phone does the same thing.

Very disappointing - especially because when it does work, the Bluetooth connectivity is great and the sound clarity is good. Nice extra features like room-to-room intercom, push-to-talk, and room monitoring. This product has potential, but it was poorly executed.

Customer Rating: Average rating of 1/5Average rating of 1/5Average rating of 1/5Average rating of 1/5Average rating of 1/5
Summary: Great idea, horrible Quality Control.
Comment: Calling out from the cell phone only works from the base station , not the handsets.

If anyone were to call the landline and hangup before the answering machine completed the announcement, the phone locks up so the next person who calls can hear you speak but, you can't hear them.

Thus, everytime I got robocalled or telemarketed, the phone was locked up until I hit the speaker button.

The overseas customer support is pointless as after three rounds of "and if that doesn't work?" they told me to ship the unit back.

Oddly, the trash can was closer.

I bought this unit becasue it had a GE label on it, next time I'll know better.





Customer Rating: Average rating of 2/5Average rating of 2/5Average rating of 2/5Average rating of 2/5Average rating of 2/5
Summary: Sorry I bought it! Horrible customer service!
Comment: In spite of the negative reviews I found here, I ordered this phone with extra handset. Operating it, due to its many options and features, involves a steep learning curve. It is not very intuitive, and I consider myself to be moderately savvy with technology. You cannot download addresses from Outlook or any other addressing "contacts" software, but you have to enter each one individually, from your computer after connecting the handset via a USB cable. Nor have I figured out if it is possible to transfer contacts already entered in one handset to another, or from my Blackberry to a handset. After setting up the base unit and both handsets, with them working properly, I charged both handsets for 24 hours, arriving home to discover that handset #2 did not function at all -- no lights, nothing, although the base charger light was illuminated. Eventually, I swapped batteries with handset #1, and the unit worked. So I phoned the customer service number in the owner's manual, only to be directed to another number (not toll free). After a lengthy wait, "Cynthia" came on the line. Cynthia speaks in halting English that sounds more like a synthesized voice than anything else. After providing all my details and being asked inane questions ("After replacing the battery in the second handset, how do you know it was working?"), Cynthia informed me that she was sorry for the inconvenience and would be happy to help me if I would but package up the ENTIRE product -- base unit, both handsets, all cords and cables -- and return it to them JUST TO HAVE A DEFECTIVE BATTERY REPLACED. Now I understand that batteries are not covered under product warranties, so perhaps GE/Thomson/Cynthia were all doing me a huge favor in offering to make good on the defective battery. But I do not understand why the entire product had to be returned to do so. Meanwhile, I am getting all sorts of static inference from the working handset, even though this phone is supposed to be using DECT 6.0 technology. So my advice is, read the other negative reviews, listen to us, and buy another phone -- another BRAND of phone.

Customer Rating: Average rating of 1/5Average rating of 1/5Average rating of 1/5Average rating of 1/5Average rating of 1/5
Summary: Worst Customer Care (GE Thomson) in History
Comment: Purchased a 28128EE2 and a 28101EE1 in Sep 2007. With in 3 months these products had failed. Contacted ThomsonGE many times until RMA was allowed in March 2008. It took until June 2008 to get the product replaced. They told me that only the improved and new version was available the 28129EF2. I agreed. The new product worked well but the additional handset finally arrived in July but it was a 28101EE1 which only worked with the original system. I called to explain that the phone which worked with the 28129EF2 was the 28101EF1 not the 28101EE1. They told me I was incorrect and sent me another 28101EE1 which again would not work. It is Sep 14 2008 and the issue still has not been resolved. MThompson, MD


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