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Epicurus.com - ScanSoft PaperPort 11 Professional
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List Price: $199.99
Our Price: $154.99
Your Save: $ 45.00 ( 23% )
Availability: Usually ships in 24 hours
Manufacturer: Nuance Communications, Inc.
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Average Customer Rating:  
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Batteries Included: 0
Binding: CD-ROM
Brand: Nuance Communications, Inc.
EAN: 0780420114203
Feature: Manage enhance, blend, share, and print over 150 document types and popular photo formats
Format: CD-ROM
Is Autographed: 0
Is Memorabilia: 0
Label: Nuance Communications, Inc.
Manufacturer: Nuance Communications, Inc.
Model: F309A-G00-11.0
Platform: Windows XP
Publisher: Nuance Communications, Inc.
Studio: Nuance Communications, Inc.
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Features
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Manage enhance, blend, share, and print over 150 document types and popular photo formats
Quickly find your financial paperwork when you need it ¿ tax returns, receipts, financial statements, mortgage papers, insurance forms and more
Use the new PaperPort Watson Intelligent Search Agent to research and find web pages, emails, scanned and digital documents
Produce perfectly scanned PDF documents with one click to be shared with clients and colleagues; it's as fast as faxing but much more efficient
Use revolutionary PDF compression to create super-small color PDF files
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Editorial Reviews:
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PaperPort Professional 11 is the fastest and best version of PaperPort ever. At work and at home you're inundated with paperwork - receipts, bills, letters, tax information, memos, investment statements, contracts - you name it. The paperwork keeps piling up on your desk and documents keep collecting in your PC. With PaperPort, every organization with a powerful, new way to organize all of their files. Navigation speed has been increased by over 200 percent, for moving between folders, which is especially valuable for folders containing hundreds or thousands of files. Scan and organize documents with the fewest possible steps and get it right the first time. Packed with over 50 new features and improvements, PaperPort has never been easier-to-use, faster, or more productive. New SET capabilities for scanning invoices, receipts, magazine articles and newsprint, as well as for enhancing and editing photographs
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Spotlight customer reviews:
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Customer Rating:
Summary: Bugs, Crashes, and Junk
Comment: This software really is a stinker. While it does do some things right, like making PDF files and giving some scanner profile options, the thing just crashes too much. I'm too scared to uninstall and reinstall it because the software will deactivate and I will have to probably pay for a support incident via email (no phone support available). What a really bad company. I am currently shopping for something else after having thrown 200 bucks down the pit.
Customer Rating:
Summary: Shameful failure to fix bugs
Comment: I've been using PaperPort 11 Pro for two years. It presents a good way to scan, file and organize printed documents. I love the utility it offers.
Unfortunately, the program has critical, fatal bugs. If there were another product that does what PP does, I'd dump this dog and buy it immediately. (Hear that, software developers out there?) Nuance has done nothing to fix the bugs, nor has it offered any updates. Instead, I get regular pop-up "notices" about "updates" and "new features"... that are nothing but ads for other products. Gimme a break.
Key problems: Manipulating large documents results in program crashes. Scanning documents frequently results in program crashes. Adding annotations results in frequent program crashes. Scanning documents results in program crashes. The "sticky note" feature doesn't work. When you attach a note to a page, you can't edit or read the note past the first line.
Related problems: Nuance's web site offers no support or help on any of these issues. I'm not going to pay to get help with critical and fatal bugs. Nuance should just fix them. Nuance couldn't care less about its customers. I give them a big raspberry and will never buy another Nuance product. My problems have cost them many customers because I share my frustrations with others.
A friend of mine used to work for the company. He tells me that since it was sold, all programming for products is done overseas. There is no support of products, no maintenance, no bug fixes. You buy it, it's yours "as is", lotsa luck.
It's really too bad. This product is a great concept, and the bugs are fixable. I will eventually dump the program altogether and kludge together my own way to file and organize pdf's. I will probably buy Acrobat's PDF system, pay more, get something that actually works when I need it.
And that's the reason not to buy this software: It will leave you stranded in the middle of an important project.
Customer Rating:
Summary: Didn't work, didn't start, nada
Comment: I installed the "free 15 day trial" version of PP Pro 11 from a website download. The install was slow but successful.
Something did start - an indexing program appeared on my system tray. My first ditch to drive into was to tell it to index the PDF files on My Documents. It indexed every single file there.
Next, I clicked on the friendly "paperport" shortcut on my desktop. Nothing happened. I rebooted. Clicked on the not-so-friendly-now shortcut, again. Nothing happened, again.
Found out I would have to pay $9.95 to report this problem via email.
My next stop was the uninstaller and a visit to Nuance's website to cancel the "free trial" which would have cost me $199.99 in 15 days.
Whew! Close one, Eddie. Such bogus stuff. How did they get to version 11.0? Do they multiple their internal alpha releases by 10 and start from there?
Customer Rating:
Summary: Stay far far away
Comment: I have been a Paperport user for many years. Version 11 is full of bugs, frequently hangs running under Vista, and there is noooooooo help from Tech Support unless you are willing to part with $9.95 per call. Emails to Tech Support are answered with stock replies, if at all. Save yourself a lot of frustration, don't buy or upgrade to Version 11 if you running Vista.
Customer Rating:
Summary: They ruined an otherwise good program.
Comment: We used PaperPort in our network since version 8.0, and we currently use PaperPort version 10.0 (Professional). Although speed has always been an issue, I would have previously recommended PaperPort as long as you had a computer with good processing speed (Note: we have a peer-to-peer Wundows XP Professional network)
After installing version 11.0 (Professional) I would STRONGLY suggest that you look elsewhere if you plan to use this product in a networked workgroup (peer-to-peer). Although they did improve the speed of the program in some areas, it now takes two minutes to save a scanned PDF file to a network folder! In PaperPort 10, it happened almost instantly.
I called PaperPort technical support and got some patch files, but they were of no help. When I called back the second time, technical support was out of ideas and my only alternative now is to return the product.
Once again, avoid this product if you plan to save pdf files in network folders. I have no idea what they did, but it's a shame how they ruined this product.
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