Customer Rating: 
Summary: Great rack, Great price, No sway.
Comment: This rack is great. Used it for a trip the day I received it. Only took 3 bikes with me but the rack never moved. It installs in no time and when loaded has no sway at all. It swings down nicely so I could lift the rear gate on the Envoy while the bikes were on the rack. Great product, no need to spend more money for the other two "name brands".
Customer Rating:
Summary: Great Rack!
Comment: We just bought the rack for a trip up into the Colorado mountains. It performed admirably, holding two adult mountain bikes, a kid's bike, and a single-wheel "tag along" with no special modifications. Haven't loaded it up with five bikes yet, but we did not have any noticeable wobble with the load we did have. I particularly like the fold-down feature, which allows us to open the lift-back of our minivan without removing the rack.
Customer Rating: 
Summary: Recommended
Comment: I have a family of 5, and am lucky to get them all interested in a family bike ride but once a month. I don't need the top of the line, but I want decent quality. This bike rack fits the bill, perfectly. Very easy to mount onto the vehicle and to mount the bicycles onto the rack. All bikes stayed plenty stable. I recommend the cross-bar adapters as they certainly help mounting bikes without a level cross bar. Don't bother with the locking bolt, if a theif has his sites set on your bikes, s/he is going to get them.
Customer Rating:
Summary: Great for hauling the family's bikes
Comment: I don't write many reviews but I was happy enough with this product to spend time giving my feedback.
The Good
* This rack easily accommodated 2 large adult bikes with *big* baby carriers, along with 2 smaller kids bikes (4 total). Because these are large and bulky I doubt we could get another full sized bike installed, but it easily handled our situation.
* I *love* the tilt feature which allows us to open the minivan hatch back without unloading everything on the rack. This is a must-have feature that is worth its weight in gold.
* It's well constructed so it should last many years. The steel is powder-coated so hopefully rust will not be an issue.
* Very easy to install
* It's not very expensive!
The Bad
* I doubt you can fit 5 unless they are all thin racing-style road bikes. But again, it fits 4 "family" bikes without a problem.
The Ugly
* The accessory strap buckle broke after one firm yank. This strap is not an integral part of the design so I simply used my own ratched-style strap in it's place. Not a big deal, but it's something to look out for.
Customer Rating:
Summary: Great value, great product
Comment: I can't see why you would pay more for a bike rack. This holds all our bikes great(mountain and road, womens, mens, and kids). It holds the bikes secure without damaging them. It's easy to use and gives you great access to the rear of your vehicle with or without the bikes in place.
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