Customer Rating: 
Summary: D**ned if you do...
Comment: Although all the previous reviews I've read about Quicken 2003 have been right on the money about this version of the program, no one has offered any solutions! After lots of research, I was able to get q03 to print from windows xp - open the printers folder, highlight your printer, right click and click on properties, click on the "advanced" tab on the top, click on "print processor", choose "winprint" and "raw" and click ok until everything is closed. Doing this enabled me to finally print reports and statements. Hope it works for you.
Customer Rating:
Summary: Buggy Quicken 2003
Comment: I've used various versions of Quicken for well over ten years, upgrading just about every year. Quicken 2003 is a huge dissapointment. I download transactions from my financial institutions and then reconcile the online balances. For some inexplicable reason I periodically get the error message "The total of the previously cleared items in your register no longer matches with the ending balance of your prior statements." I very much suspect that Quicken 2003 has a bug in its reconciliation module and that this problem is not due to operator stupidity, as I never had this problem with past versions of the software. Technical support for the product is miserable.
Customer Rating:
Summary: Got XP? Forget Quicken 2003!
Comment: If you're running Windows XP, Quicken 2003 isn't for you. Yes, the interface has grown clunky -- the mark of software that's piled on so many bells and whistles that it's become morbidly obese. But what good is any financial software if you can't print reports? With XP, you cannot. Quicken 2003 simply crashes and closes when you hit the print command."Windows XP is bad at processing 16-bit printing," a Quicken service rep told me today. His advice? Remove the latest and greatest HP printer drivers and install drivers for Windows 98. Of course, full-featured printing will suffer with most every other application on my computer, and XP poses serious obstacles to such a ploy since Win98 drivers are not certified for XP, but Intuit offers no other solution.
When I pointed out that I run a lot programs and that only Quicken won't print in XP, my exasperated tech rep sighed, "I know, I hear that a lot." Publicly, Intuit is clearly in denial. There's not a clue about XP printing problems to be found on Quicken's support site.
It's sad, really. Intuit once brought personal and business accounting into its full glory on the PC platform, but they've stumbled and fallen flat today. ...Unless you're one of the few still running Windows 98, forget this retro dinosaur.
Customer Rating:
Summary: Trust me: Don't buy it! Don't install it! Don�t use it!
Comment: I have been with Quicken since 3.0. I have loved the software and have been a strong advocate for it. Now that I have upgraded to Quicken Premier 2003, my attitude has complete changed. I have never seen such terribly written software before. This is purely pitiful. I have recently upgraded from Quicken 2000 Deluxe and I have had nothing but trouble. First of all, of course, it couldn't convert my old data file. I had a ton of errors to sort through. Secondly, the interface constantly locks up on me (I am using XP). Thirdly, the interface is so obscure, you will find yourself running in circles just trying to accomplish what used to take minutes. The help is pitiful. The support is even worse. The interface is absolutely retched, extremely slow (I am running at 1.3 GHz) and riddled with bugs. Intuit is no longer interested in making good software.
I hate to sound so negative. I am not one who complains so much, but this software is more than a disappointment, it has been a complete waste of my time. Trust me, don't buy it, don't install it, and don't use it. You will be very sorry. Even if you are given it for fee.
Customer Rating:
Summary: Terrible Upgrade
Comment: I've used Quicken along with CheckFree to pay bills for ten years. It has been an OK method to pay bills and schedule payments, and there is some limited but useful categorizing and reporting capability. There have been no significant new features for several years--just pointless cosmetic and not very helpful changes in the user interface. I don't need a package like this to manage my brokerage account; my broker has a better one.
This year I was forced to accept a "free" upgrade to receive the "exciting new features" with Quicken Bill Pay, which is operated by CheckFree. They really wanted to force me to use an Internet connection rather than an 800 number so they could save money. Some of the features in the "free" upgrade must be "unlocked" for a fee.
The transition was a nightmare and required several calls to what turned out to be CheckFree tech support.By the way, don't forget to get on the Net before you use this package. If you aren't logged on and attempt to do anything signficant, it will crash and you will have to reboot. At least I have XP. I shudder to think what would happen with earlier versions of Windows.
The user interface is significantly worse. The 2001 and earlier versions were relatively simple minded. Good. I want to pay bills, not play mystery games with the software. This thing has numerous bugs and requires ten steps to do what could be done in a keystroke in older versions. Some things, such as changing the dollar amount of a periodic payment, can no longer be done. They now require you to completely delete the old name and address and re-enter the entire thing. You can't use this for mortgage payments with an escrow account.
At one time you could set up a recurring payment and it just appeared on schedule in the check register. Now you are required to download it from the Net and "approve" it. This is a complete waste of time. Not only that, you'd better "match" these payments with ones in your register. Otherwise you will have the same payment duplicated in the register.
Every time I open the software it demands that I register the product, demands I also register for its web site, and demands that I download my account data from my bank (horror), which does not support this software. These demands continue even after I gave up and registered a name.
I manage software projects and I would be embarrassed to put out things like this. I have never tried Money so I can't say if it is any better. But this is terrible.
